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Monday, February 8, 2010 Minnesota : Northstar
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Minnesota Relay 
Minnesota Relay is a program that provides access for people with hearing loss or a speech disability to communicate over the telephone.

About Minnesota Relay
Minnesota Relay Services
Relay User Support
Publications
Links
Commendations or Complaints
Telecommunications Providers
Business Partner Materials


Dial 7-1-1 to make a relay call.  
7-1-1 is a toll-free, nationwide relay access number.  You may dial 7-1-1 from anywhere in the country and be connected to the relay service in the state you are calling from.  Once connected to the relay service, inform the CA of the type of relay call you wish to make (i.e. TTY, HCO, VCO, STS, Spanish, etc.).

While the 7-1-1 access number is easy to remember, dialing the direct toll-free number for a specific type of relay call may result in faster connections because the call doesn't need to be transfered.

  • Direct access numbers for Minnesota Relay
  • TTY, Voice, ASCII, Hearing Carry Over:  1-800-627-3529
  • Voice-Carry-Over:  1-877-627-3024
  • Two-Line Voice Carry Over:  1-866-855-4611
  • Speech-to-Speech:  1-877-627-3848
  • Spanish Relay:  1-877-627-5448
  • 900 Pay-Per-Call:  1-900-230-3324
  • CapTel™:  If you wish to contact a person who uses a CapTel phone, dial 1-877-243-2823.

Here are basic instructions on making and receiving a Minnesota Relay call.

 
Minnesota Relay Topics

About Minnesota Relay
Basic information about Minnesota Relay services.
more

Minnesota Relay Services
Learn about telecommunications services available for people with hearing or speech difficulties.
more

Relay User Support
Instructions and information to help users get the most out of their relay services
more

Publications
Publications available from Minnesota Relay.
more

Links
Links to related services and information.
more

Commendations or Complaints
Minnesota Relay strives to provide the best services available. We appreciate feedback from you.
more

Telecommunications Providers
The FCC mandates that telephone companies inform callers in their service areas about the availability and use of all forms of Telecommunications Relay Services (TRS). These documents will assist with your compliance.
more

Business Partner Materials
Explanation of the Business Partner's program and materials for Business Partners to use
more



Calling Basics

Relay Business Partner

MN Relay Business Partners

A listing of Minnesota businesses which have become partners of Minnesota Relay by taking training to be "relay friendly" for their customers.